|
GENERAL TERMS AND CONDITIONS
Registration and Payment :
Registration signifies and binds the participant to acceptance and
responsibility of “General terms and conditions” between the participant
and me. Bookings need to be made at least 24 hours in advance.
Registration: to book a place on a trip, please call or e-mail me to
inquire about availability. An email will be sent to you to confirm the
booking.
Payment: in cash at the meeting point.
All prices quoted on this site are subject to change without notice.
If you do not find your preferred dates please contact me as I will be
happy to discuss an arrangement that will suit you. Special arrangements
may be made to satisfy individual groups.
Cancellation Procedure :
Before a tour :
I reserve the right to cancel any trip because of causes that make it
infeasible for the scheduling of the trip. If this is the case, I will
inform you within 24 hours prior to trip start date. I am not responsible
for additional expenses incurred by preparing for the trip.
If you wish to cancel your trip, this must be done 24 hours prior to day
tour. In the event of cancellation within 48 hours the full fee will be
non- refundable.
During a tour :
Once a tour begins, no refund will be given.
If a tour has been started and cannot be completed because of bad weather,
I must be paid according to the duration of the tour. Payments are not
refundable based on itinerary changes.
10. Disclaimer of liability
We are not responsible for non-performance and faulty performance of the
contract in the following cases:
- Fault on your part before and during to the trip.
- For unforeseeable or unavoidable fault of a third party who is not
involved in the performance of services as agreed upon in the contract.
- Act of a higher power or on an event which we could not foresee or
prevent in spite of all possible caution, in particular natural disasters
and official government actions.
- Loss of personal effects, cash, objects of value, bicycle, photo
equipment, etc.
Liability / Damages :
I accept no responsibility for the theft, loss or damage to personal
belongings from at any time during the duration of a tour.
It is the responsibility of each participant to be aware of the fitness
level for a particular trip. When in doubt, please call and discuss them
with me!
The paticipants must inform me of any medical condition that's requires
attention or medication before the tour commences.
All bookings are made on the basis that the participant will strictly
observe the safety instructions given by the guide.
I reserve the right to exclude at any time participants from tours they
are not fit enough for and where their involvement may jeopardise their
own, other participants or the guide safety. No refund will be made to
participants excluded on these safety grounds.
Mountain rescue insurance :
Insurance coverage is the responsibility of the participant. The
settlement of a valid accident and health policy (with stipulations of
mountain rescue coverage) covering any medical and/ or related costs (eg
helicopter off the track, hospital care, etc.) is vital.
In Austria you will always be asked to pay for mountain rescue and this
could be several thousand euros, especially if helicopters are involved.
It is your responibility to verify that you are covered. I accept no
responsibility for costs incurred.
• I may seek to use photos of participants for the website/publicity
purposes without obtaining any further consent or payment in respect of
such photographs and/or films. Please advise me before the tour if you
would prefer not to be involved in this.
I do not take children under 10 years of age on my guided walks.
Court of Competency and Responsibility :
The Austrian courts of justice are responsible without exception and will
preside over the proceedings of any legal complaints, regardless of the
nationality of the parties involved or where the accident or damage occurs.
The court of responsibility and competency is in Vienna, Austria.
|
